If you shop online, and I’m sure most readers do, then you’ll be glad to know a recent crackdown or trend is happening as we speak.
There are just too many scams or tricks on the Internet. And you thought con artists only existed in the days of Paper Moon? There’s a sucker born every minute…
In […]
1,500 UK call centre workers are set to lose their jobs as online retailer Shop Direct, formerly Lit …
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Natural evolution is governed by survival of the fittest. Planned, effective and increasingly u …
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New Toronto location offers state-of-the-art facilities to benefit small- and mid-sized businesses
Toronto, ON — PEER 1 Hosting, Inc. (TSX:PIX), a global online IT hosting provider, today announced the opening of its US$40 million data centre, located in Toronto, Ontario. At more than 40,000 square feet, this new data centre is more than twice the size […]
Sweeping changes to the law could force call centres to treat temporary employees the same as contra …
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Businesses must seize this as opportunity to strengthen strategic vendor relationships
Oracle customers reveal main concerns about deal:
· Potential loss of vendor leverage and increased dependency on Oracle
· Questions on strategic intent for platform and software products
· Changes to the culture of Oracle and Sun
Edinburgh – In response to the completion of Oracle’s buyout of […]
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New technology based on flexible, layered platform enables streamlined business process management, consistent multi-channel processing, and embedded social collaboration and sCRM with both public and private cloud computing options
Cincinnati, OH – Vertical Solutions, Inc. (VSI), a developer of service management solutions, announces VContactCenter, a cloud-based CRM Contact Center Management solution. Designed specifically for customer service […]
BT offering apprenticeships and training to call centre workers. Telecoms giant BT is pledging …
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Iron Mountain to discuss report findings in webcast on Data Privacy Day
London – Iron Mountain, (NYSE: IRM), an information management services company, today released its second Compliance Benchmark Report: Best Practices for Records Management, a review of how companies store and destroy business records in time for today’s annual international Data Privacy Day.
Chief […]
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1,500 UK call centre workers are set to lose their jobs as online retailer Shop Direct, formerly Lit …
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