Call center Callcenter

Plans to set up a customer contact centre at Ipswich Borough Council has moved a step closer as the …
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International customer management outsourcing business, Vertex, has appointed Colm Coffey as its chi …
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There’s no arguing that Twitter & Facebook are the top 2 social networking sites today.  Those 2 might change tomorrow, especially with Google Wave coming down the pipe.
Email platforms vary from user to user, and from corporation to corporation.
Gmail, Yahoo! and Hotmail/Live are the big 3 from home based email, and Exchange is slowly being […]

Poor training and excessive charges see mortgage lender dealt huge fine. Mortgage provider GMAC …
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Nationwide Autocentres says it has improved the speed, efficiency and clarity of call centre interac …
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CIOs found to be increasingly underwhelmed by industry’s current break-fix approach
London - Fujitsu is challenging the current status quo for commoditised desktop managed services (DMS) with the launch of its new DMS offering, available in the UK from today.  The service has been developed in response to the demand from customers for desktop managed services […]

Outsourcing specialist enjoys two industry awards and a landmark for one its UK call centres. C …
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Teleperformance has launched consumer service product - Teleperformance Platinum - to help companies …
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Kwik Fit Insurance is expanding its workforce by 8% recruiting extra staff at its call centre.The pl …
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Securely search the information stored across your organisation on demand – from your mobile device
A new way to search for data held on your company computers when you are on the road has been launched by UK specialist search company, Simplexo. The solution – Simplexo Mobile – has been developed to enable anyone working out […]