Why Outsource Telemarketing Services? Just Add Up the Costs
The true cost saving of outsourcing telemarketing services goes beyond the cost of telemarketing labor and equipment.
More: continued here
Archive for November, 2008
Islington Council scores one for the team
Islington Council is giving residents living near Arsenal Football Clubrsquo;s Emirates Stadium a s …
More: continued here Powered by TNN
NOA launches outsourcing qualifications
The National Outsourcing Association has raised the bar by establishing an industry-wide benchmark, …
More: continued here
beCogent is employer of the year 2008
Lanarkshire contact centre beCogent pulled has done the industry proud this week by becoming The Nat …
More: continued here
How to… maximise telecoms efficiency
Mark Drury, MD of Callstream, reveals five money saving ways to maximise telecoms efficiencies in ca …
More: continued here
Cardiff call centres defy weak economy
South Walesrsquo; contact centre industry has bucked the economic downturn as jobseekers in Cardiff …
More: continued here
How to… anchor your IT service management
When it comes to times of change, maintaining customer focused Service Management can be a real chal …
More: continued here Powered by TNN
Do smart clothes equal smart business?
Not necessarily, argues Sean Canning, UK Operations Director, Firstsource Solutionsnbsp;In many con …
More: continued here
CRM: time for a rethink?
CRM is failing to deliver on its promises, argues Greg Anderson, global general manager of Goldmine. …
More: continued here
Telus Achieves 280% ROI with On-Demand Salesforce CRM Deployment
Top Canadian telecommunications company increases sales performance and reduces cost with full payback in just four months
BOSTON — Nucleus Research analysts have independently examined the deployment of Salesforce CRM solutions at Telus Corporation to find a rapid return on investment (ROI) of 280% in four months time.
Telus is a leading national telecommunications company in Canada […]
